❓ Frequently Asked Questions (FAQs)
1. What products do you sell?
We specialize in high-quality refrigerants including R410A, R22, R134a, and R404A. These are suitable for HVAC systems, automotive ACs, and commercial refrigeration.
2. Do I need a license or certification to purchase refrigerants?
Some refrigerants (especially R22 and R410A) may require EPA certification or proof of proper usage, depending on your local or federal laws. Always ensure compliance with your area’s regulations before purchasing.
3. Where do you ship?
We currently only ship within the USA and Canada.
4. How long does shipping take?
Shipping is free and typically takes between 7 to 14 business days.
5. How do I track my order?
Once your order is processed and shipped, you will receive a tracking number via email. You can use this to monitor delivery progress.
6. Do you offer refunds or returns?
Yes. We offer a 30-day guarantee. If you’re not satisfied with your purchase, you can request a return within 30 days of delivery. The item must be unused, sealed, and in original condition.
7. How do I cancel an order?
To cancel an order, please contact us at contact@binamo.shop as soon as possible. Orders can only be canceled before they are shipped.
8. Is it safe to order online from Binamo.shop?
Absolutely. We use secure encryption for all transactions and offer a reliable checkout process. Your personal and payment information is protected.
9. What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.